FREE DELIVERY ON ORDERS OVER $200 • SAME DAY DISPATCH

Shipping & Delivery

 

  • Orders that are placed before 12pm will be dispatched same business day (Monday - Friday). *During high-volume promotional periods like BFCM, please note that your order may experience a shipping delay of up to 48 hours.
  • All orders are shipped from our warehouse in Melbourne, Australia via Australia Post. 
  • Orders placed Monday through Friday will be processed and shipped within 24 hours. Please allow 1 additional business day following a drop.
  • Orders placed on Friday or over the weekend will be shipped on the following Monday.
  • Please note, after a launch night, processing times may take 1-2 business days for the order to be shipped, due to an increased volume of orders.
  • If your order includes a pre-order item, the entire order will ship once the pre-order item is available. The estimated arrival date is listed on the product page. To receive in-stock items sooner, please place a separate order.

 

DOMESTIC SHIPPING - Australia Post

Australia Post 

STANDARD SHIPPING

$8 AUD

Free on orders $200+

DELIVERY TIMES

VIC

2-3 Days

NSW/ACT

2-4 Days

SA/QLD/TAS

3-5 Days

WA/NT/Regional

4-6+ Days

 

Australia Post 

EXPRESS SHIPPING

$12 AUD

DELIVERY TIMES

VIC

1-2 Days

NSW/ACT

1-2 Days

SA/QLD/TAS

1-3 Days

WA/NT/Regional

2-3+ Days

 

 


If the customer chooses Standard Shipping, Australia Post may leave this unattended/authority to leave is default if they deem it to be safe. Therefore, if your parcel is stolen, we are not liable for this. If you definitely want a signature on delivery, you must choose Express Shipping.

INTERNATIONAL SHIPPING - DHL Express

Att. Israel: Orders originating from Israel are currently suspended. Please contact our team if you would like to place an order.

Att. United States: Please be aware of increased RRPs due to new tariffs imposed on imported goods into the US.

All international orders are shipped with DHL Express.

Shipping rates are calculated dynamically at checkout based on your location and order value.

Depending on your region, you may encounter the following scenarios in relation to Duties and Taxes:

  • Duty & Tax Inclusive of RRP
  • Duty inclusive of RRP & Tax at checkout
  • Duty & Tax optional at checkout
  • Duty & Tax charged at checkout


Duties and taxes are included
in all orders, either in the RRP or at checkout — no surprises on delivery unless you opt to pay on arrival.

Country Local Currency Transit Time Shipping Cost Free Shipping Threshold Taxes & Duties
Return Flat Rate Fee

United States USD 4-6 $8 $150 Partially Included

$20

United Kingdom

GBP 3-5 £8 £150 Included

£20

New Zealand

NZD 1-3 $15 $200 Included $30
Canada CAD 2-7 $10 $200 Partially Included $40
Germany EUR 2-3 €10 €150 Included €20
France EUR 3-4 €10 €150 Included €20
Netherlands EUR 3-4 €10 €200 Included €20
Switzerland CHF 2-3 CHF 10 CHF 150 Included CHF 20
Denmark DKK 2-3 DKK 80 DKK 950 Included DKK 200
Ireland EUR 2-3 €10 €200 Included €20
Sweden SEK 2-3 SEK 100 SEK 1800 Included SEK 400
United Arab Emirates AED 2-3 45 AED 600 AED Included 200 AED
Belgium EUR 2-3 €10 €200 Included €20
Spain EUR 2-3 €10 €200 Included €20
South Korea KRW 2-4 ₩17000 ₩160000 Pre-pay available
40000
Israel ILS 2-8 ₪35 ₪500 Included ₪0
Poland PLN 3-4 PLN 55 PLN 650 Included PLN 200
Norway NOK 2-3 NOK 100 NOK 1500 Included NOK 400
Italy EUR 3-4 €10 €200 Included €20
Singapore SGD 1 $10 $200 Included $40
Japan JPY 2-4 ¥1750 ¥18000 Included ¥4000
Hong Kong HKD 1-2 $60 $850 Included $200
Greece EUR 2-3 €12 €200 Included €20
Saudi Arabia SAR 3-5 40 SAR 700 SAR Included 200 SAR
Qatar QAR 4-5 45 QAR 600 QAR Included 200 QAR
Czech Republic CZK 2-3 CZK 275 CZK 3400 Included CZK 600
Mexico MXN 3-7 MXN 250 MXN 2900 Included MXN 600
Brazil BRL 4-8 R$80 R$850 Calculate at Checkout R$200
Taiwan TWD 3-4 TWD 350 TWD 3500 Pre-pay available TWD 1000
Malaysia MYR 2-4 MYR 60 MYR 650 Included MYR 200
Rest of EU EUR Calculate at Checkout €10 €200 Included €20
ROW USD Calculate at Checkout $12 $200 Pre-pay available $20

 

For more information, please refer to our FAQs or contact info@scarletandsam.com.