• Orders that are placed before 12pm will be dispatched same business day (Monday - Friday).
• All orders are shipped from our warehouse in Melbourne, Australia via Australia Post. 
• Orders placed Monday through Friday will be processed and shipped within 24 hours. Please allow 1 additional business day following a drop.
• Orders placed on Friday or over the weekend will be shipped on the following Monday.
• Please note, after a launch night, processing times may take 1-2 business days for the order to be shipped, due to an increased volume of orders.

DOMESTIC SHIPPING - Australia Post

 
If the customer chooses Standard Shipping, Australia Post may leave this unattended/authority to leave is default if they deem it to be safe. Therefore, if your parcel is stolen, we are not liable for this. If you definitely want a signature on delivery, you must choose Express Shipping.

INTERNATIONAL SHIPPING - Australia Post

All international orders are shipped with DHL Express.

Shipping rates are calculated dynamically at checkout based on your location and order value.

Duties and taxes are included in all orders — no surprises on delivery.

For more information, please refer to our FAQs or contact info@scarletandsam.com.